Clean the body of your mouse: Some other surfaces can cause the mouse feet to wear excessively and rapidly. Unfortunately, customer support has no information on future product or driver releases. My Razer mouse is out of warranty and is not working. Products purchased from unauthorized dealers are often used, counterfeit, re-boxed, defective or gray market goods.

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Clean the body of your mouse: Invoice slips and e-mail deathacder confirmations can be considered on a case-by-case basis. Master Sensitivity Control allows for fine tuning specific X and Y axis sensitivity.

How can I contact Razer? Clean the mouse sensor: Some other surfaces can cause the mouse feet to wear excessively and rapidly. However, If you feel your mouse is having issues we first suggest trying the mouse on another computer to insure the issue is with the mouse and not something within the computer system.

User guides and product manuals are also available on the Support page.

Please see full details for warranty lengths: Firmware updates are hardware level code to deatahdder directly onto the Razer device that can update, fix, or change functionality of the product. There is no other workaround at this time. These units may also not be designed and packaged to work in your country and may not meet all legal and safety requirements.


Razer DeathAdder 3.5G Support

For a complete list of our current spare parts and accessories please click here. KVM switches are known to cause interruptions in communications between devices and PCs. This is a general problem with fast-user switching. What is the difference between “driver” and “firmware” updates the Razer Support Site? Let the Razer Community help. If the updates not able to run or Synapse not able to load, please uninstall Synapse and download the latest Synapse Framework from Razer support site.

The configuration of the product is unique and set for the logged in user; once you switch users you will have to re-configure the product. Razer’s website uses cookies. Please try cleaning the sensor lens with a Q-tip and some rubbing alcohol and let it dry for 5 minutes and try the mouse again.

Razer DeathAdder G | Official Razer Support

When will my order ship? My mouse cursor is not moving. If a button has been assigned to “On-The-Fly Sensitivity,” pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right hand corner of your screen allowing you to adjust your sensitivity settings. Drivers are installed onto your computer and allow your computer to communicate with your Razer product.

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The language selection is based on the driver version installed on the computer. We do not carry internal parts such as mouse sensors.

Razer DeathAdder G Master Guide (English)

To correct this issue, uninstall the software and download the appropriate drivers from here. To get the ultimate experience in movement and control, we highly recommend a premium mouse surface from Razer.

If you are experiencing issues with the Razer device in a particular application, test the device in another application to confirm if the issue is specific to that application. Razer must verify that the product is within the specified warranty period and that it was purchased from an authorized reseller.

Make sure that USB ports are not in hibernation mode. Open the Customizer and assign button 3 to the number 3 on the keyboard, 4 to 4, etc. Product warranty lengths differ depending on your Razer product. For example, mice have a two year limited warranty, while keyboards have a one year limited warranty.

Please feel dexthadder to contact customer support at http: